Gobierno de la Republica Dominicana - Administracion PublicaPNUD

Digital Readiness Assessment
with DPI Safeguards

Dominican Republic

Digital Readiness Assessment with DPI Safeguards

The Dominican Republic has built a functional foundation to advance towards a more integrated, interoperable, inclusive, and people-centred digital transformation. DRA 2.0 provides a strategic reading of the country's digital readiness, while the DPI Safeguards Action Plan translates that diagnosis into concrete measures to strengthen digital trust, data governance, rights protection, inclusion, and institutional sustainability.

Conceptual Framework

What is DRA 2.0?

The Digital Readiness Assessment and Digital Public Infrastructure Safeguards for the Dominican Republic, DRA 2.0, is a strategic diagnostic tool implemented in the country under the leadership of the Ministry of Public Administration (MAP), with support from UNDP. It assesses the national digital ecosystem through five enabling pillars: Government, Connectivity, Regulation, People, and Digital Economy, together with the DPI Safeguards axis.

Its purpose is to identify progress, structural gaps and consolidation opportunities to guide a sustainable, inclusive, secure and people-centred digital transformation. DRA 2.0 assesses not only technology availability, but also the institutional, regulatory, economic and social capabilities needed for digitisation to generate public value.

Objective
Assess the country's digital readiness and identify priorities to consolidate an interoperable, trusted and people-centred digital architecture.
Methodology
The analysis uses a participatory, multi-stakeholder and evidence-based approach. It combines structured stakeholder surveys, technical and strategic expert surveys, individual interviews, workshops and triangulation of contextual information.
Overall result
The Dominican Republic is at a systematic stage of digital maturity. The country has moved beyond the initial adoption phase and has solid foundations, but still needs to integrate, scale and sustain its digital capabilities coherently.
DRA and DPI Safeguards report preview
Downloads

Access the analysis inputs

Review the DRA 2.0 diagnostic, the DPI Safeguards Plan, and country data as separate resources for review, technical reference, and institutional work.

DRA 2.0

Digital readiness diagnostic for the Dominican Republic.

Open DRA library

DPI Safeguards

Digital safeguards action plan for DPI.

Country indicators in the Digital Compass

Digital Development Compass indicators for the Dominican Republic.

Open country data

Territorial Human Development Platform DR

UNDP territorial platform to explore information, initiatives and human development solutions in the Dominican Republic.

Open platform
Assessment

Maturity Model

1

Basic

Initial digital adoption

2

Opportune

First implementations

3

Systematic

Established functional capabilities

4

Differential

Advanced integration

5

Transformational

Digital excellence

The systematic stage reflects the existence of functional institutional capabilities, operational digital platforms and growing adoption of digital services by the State, private sector and citizens. However, challenges remain around full interoperability, system integration, digital capabilities and coordinated governance.

Key Findings

Executive Summary

Digital transformation is advancing, but requires integration

The country has made relevant progress in digital public services, connectivity, digital payments, identity, interoperability and the digital economy. The main challenge is not to launch isolated new agendas, but to consolidate an integrated digital architecture.

Digital trust is an enabling condition

Personal data protection, cybersecurity, transparency, traceability, and responsible use of emerging technologies are essential to sustain digital adoption.

Human and institutional capabilities are the main bottleneck

Technological progress is moving faster than organisational capabilities, digital talent, change management, and specialised skills.

Inclusion must be integrated from design

Gaps especially affect rural populations, older adults, persons with disabilities, women in vulnerable contexts and young people outside education or employment.

Structure

DRA 2.0 Pillars and DPI Safeguards

Click each pillar to explore findings, gaps, recommendations and KPIs

Systematic
Government
Institutional capacity to transform technology into public value
View details
Systematic
Connectivity
Essential enabler for territorial digital transformation
View details
Systematic
Regulation
Normative frameworks for responsible innovation and digital trust
View details
Systematic
People
Skills, digital culture and adoption conditions
View details
Systematic
Digital Economy
Technology adoption, innovation and competitiveness
View details
Action plan
DPI Safeguards
Trust, rights protection and responsible governance
View details
Data

Visualizations

Systematic

Overall stage

0

Stakeholders

0

Experts

0

Assessed pillars

0

Safeguard areas

DPI
Government
Connectivity
Regulation
People
Digital Economy
Maturity by Pillar

Comparative view of balance across the assessed pillars. A more even shape indicates more distributed capabilities; differences show where the agenda needs further integration.

Scores by Pillar

Linear reading of maturity scores on a 1 to 5 scale. It helps quickly identify pillars with stronger relative progress and those that require reinforcement.

Action

Strategic DRA Recommendations

Showing 10 of 10 recommendations

1
High
Consolidate the National Interoperability Platform as a structural axis of the digital State.
0 to 24 monthsDPI
2
High
Advance towards interoperable and universal digital identity.
12 to 36 monthsDPI
3
High
Strengthen digital payments as public infrastructure.
0 to 24 monthsDPI and Digital Economy
4
Very high
Develop institutional and population-wide digital capabilities.
6 to 24 monthsGovernment and People
5
Very high
Integrate data protection, cybersecurity, and DPI safeguards by design.
0 to 24 monthsRegulation and DPI
6
High
Redesign public services around the experience of people and businesses.
12 to 36 monthsGovernment
7
Medium high
Move towards public services organised by life events.
12 to 36 monthsGovernment and DPI
8
High
Strengthen data governance and base registries.
12 to 36 monthsDPI and Regulation
9
High
Reduce territorial and population gaps in digital inclusion.
12 to 36 monthsConnectivity and People
10
High
Establish multi-stakeholder consultation mechanisms to support the sustainability of the digital agenda.
0 to 12 monthsCross-cutting
DPI Safeguards

What is the DPI Safeguards Action Plan?

The DPI Safeguards Action Plan is a roadmap to strengthen public governance of digital safeguards in the Dominican Republic. It is based on DRA 2.0 findings and aligned with MAP's Strategic Framework for Digital Administration and Public Innovation 2024 to 2030.

The Plan translates the DRA 2.0 diagnosis into practical measures to prevent, mitigate, and manage risks associated with Digital Public Infrastructure. Its purpose is to strengthen digital trust, personal data protection, cybersecurity, inclusion, accountability, and institutional sustainability.

Why it matters

Safeguards are enabling conditions for digital public infrastructure to remain trusted, inclusive, and sustainable.

Foundation for inclusion

Safeguards break down barriers like language, literacy, and socio-economic status to ensure marginalised groups, such as rural farmers and women, are fully included.

Gateway to adoption

Trust is the gateway to uptake. By addressing data privacy and user needs, safeguards turn sceptics into active users, boosting engagement across rural and urban divides.

Operational efficiency

Seamless interoperability and transparent processes streamline operations, reducing costs and administrative friction for governments, providers, and people.

Fuel for innovation

Inclusive design and multi-stakeholder collaboration transform DPI into a living ecosystem that adapts to local contexts and global challenges.

Long-term viability

Embedded from the start, safeguards ensure DPI's long-term viability, preventing exclusion and building resilient, scalable systems for the future.

9 Areas

Safeguard Areas

Expand each area to view recommended measures

Implementation

Action Plan Measures Table

Showing 10 of 10 measures

AreaRecommended measureExpected resultLead actorTimeframeStatus
Data protectionStrengthen the comprehensive personal data protection frameworkGreater legal certainty and digital trustMAP and competent actorsMedium termIn preparation
Data protectionEstablish DPIAs for priority DPI systemsEarly identification of risks and mitigation measuresMAPShort termInitial priority
InteroperabilityDevelop an inventory of public services and base registriesBetter interoperability planningMAP and OGTICShort termInitial priority
InteroperabilityEstablish purpose-based data exchange agreementsGreater traceability and accountabilityMAP and OGTICShort to medium termIn design
IdentityDevelop an identity safeguards policySecure and inclusive digital identityJCE and MAPMedium termRequires coordination
Digital paymentsStrengthen digital consumer protectionGreater trust in digital paymentsCentral Bank and competent actorsMedium termIn preparation
InclusionConduct digital inclusion assessmentsMore accessible and equitable servicesMAPShort to medium termRecommended
GovernanceClarify institutional mandatesLess fragmentation and stronger coordinationMAPShort termInitial priority
Emerging technologiesEstablish algorithmic impact assessmentsResponsible use of AI and automationMAP and competent actorsMedium termPreliminary
Whole-of-societyCreate a multi-stakeholder consultative coalitionFeedback, social validation and monitoringMAPShort termRecommended
Next steps

Roadmap

1
Technical stakeholder review
Review of the Action Plan by government actors, civil society, academia, the private sector and international partners.
2
Validation and prioritisation workshop
Prioritisation of measures, technical adjustments and definition of implementation pathways.
3
Adoption as a National Digital Safeguards Framework
Government definition of the formal adoption pathway and institutional articulation.
4
Continuous improvement and multi-stakeholder coalition
Consultative monitoring, permanent feedback, learning and progressive updating of safeguards.

The Way Ahead

DRA 2.0 and the DPI Safeguards Action Plan open a shared agenda for diagnosis, action, and continued collaboration. This pathway invites public institutions, civil society, academia, the private sector, and international partners to keep shaping a trusted, inclusive, and sustainable digital transformation.

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